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Accessibility Statement

The County of Santa Cruz Human Services Department (HSD) is committed to making our online content accessible for people with disabilities. We continue to improve access to information on this website.

HSD uses the WCAG 2.0 Level AA as guidelines as we routinely test our website using WAVE, a web accessibility evaluation tool by WebAIM and other manual testing. HSD is actively engaged in the ongoing process of training our content editors and updating our website for compliance with the current accessibility standards.

PDF Files

The HSD website includes pages with links to PDF (Portable Document Format) files. The free Adobe Reader enables users of screen reading technology to access and read most PDF files on this website.

Legacy PDF Files

This site contains legacy PDF files which do not reflect current accessibility standards.  Please contact us if you have difficulty accessing any file on our website.

Contact Us

If you have a disability and have difficulty accessing information or documents on the Website, please contact Jennifer Kaley, Organizational Development Manager:

To better assist you please provide us with the following information:

  • The nature of the accessibility need
  • Your preferred format (electronic format, large print, etc.)
  • The web address of the requested material
  • Your full contact information, so we can reach you if questions arise while fulfilling your request.

Auxiliary Aids

Auxiliary Aids and services are available upon request to individuals with disabilities, contact Joyce Germain, Fair Hearings Officer by calling 454-4117 or e-mail